Privacy Policy

Effective Date: 1-1-2024

At LillyLine, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, LillyLine.com. By using our site, you consent to the practices described in this policy.

1. Information We Collect

  • Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
  • Payment Information: If you make a purchase, we collect payment information, including credit card numbers and other financial details, through our secure payment processors.
  • Usage Data: We collect information about your interactions with our website, including IP address, browser type, referring/exit pages, and the date and time of your visits.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending you order confirmations and updates.
  • Customer Service: To respond to your inquiries, provide support, and manage your account.
  • Marketing: To send you promotional materials and offers if you have opted-in to receive them. You can opt-out of marketing communications at any time.
  • Website Improvement: To analyze usage data and improve our website, products, and services.

3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, shipping, and other business functions. These providers are obligated to protect your information and use it only for the purposes for which we engaged them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership.

4. Data Security

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

  • Access and Correction: You have the right to access and correct your personal information. You can update your account information through your account settings or contact us for assistance.
  • Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting us directly.
  • Do Not Track: Our website does not currently respond to “Do Not Track” signals.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

LillyLine does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

LillyLine Customer Service
Email: support@lillyline.com

Thank you for trusting LillyLine with your personal information. We are committed to safeguarding your privacy and ensuring a positive experience on our website.